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Solution Architecture

Solution Architecture for Tourism Technology

Tourism technology is fragmented. PMS, CRS, CRM, channel managers, booking engines, analytics — most properties run dozens of disconnected systems. We architect integrated solutions that make your technology stack a competitive advantage instead of a burden.

Digital Tourism Group is a Coaley Peak® agency
35%
Reduction in manual data processes
40+
System integrations delivered
99.9%
Average uptime across client systems
5.2x
ROI on technology investments
Stephen Grindley
Stephen Grindley
Director

Interested in our solution architecture services? Stephen oversees all client engagements personally — reach out to discuss how we can help.

What We Deliver

Comprehensive Solution Architecture Capabilities

We design and integrate your entire martech stack so every system works in harmony to drive growth.

Martech stack audit & design
PMS & channel manager integration
Data pipeline & warehouse architecture
API development & middleware
Business intelligence & reporting
Cloud infrastructure design
System migration planning
Vendor evaluation & selection
Why Choose Us

The DTG Advantage

Purpose-built solutions for tourism and hospitality brands that deliver measurable business outcomes.

01

Unified Data

Break down data silos. We connect every system so guest, booking, and marketing data flows seamlessly across your organization.

02

Operational Efficiency

Eliminate manual data entry, reduce errors, and free your team to focus on guest experience instead of technology management.

03

Scalable Architecture

Solutions designed to grow with you — whether you're adding properties, entering new markets, or launching new services.

04

Vendor Independence

We design open architectures that prevent vendor lock-in, giving you flexibility to swap components as better solutions emerge.

Coaley Peak
A Coaley Peak® agency
ISO 9001 & 27001 certified · Cheltenham, UK
About Coaley Peak®
Our Process

How We Work

A proven, structured approach that delivers results efficiently and transparently.

Technology Audit

We map your current technology landscape, identify pain points, and document data flows between systems.

Architecture Design

We design your target architecture — selecting the right platforms, defining integrations, and planning the migration path.

Build & Integrate

Our engineering team builds integrations, develops custom middleware, and configures platforms to work as a unified system.

Monitor & Evolve

We provide ongoing monitoring, support, and architecture evolution as your business needs and the technology landscape change.

Packages

Solution Architecture Packages

Transparent, productised packages designed for tourism and hospitality brands of every size.

Tech Audit

Comprehensive assessment of your current technology landscape.

£5,000one-off
  • Full martech stack audit
  • Data flow mapping
  • Gap analysis & recommendations
  • Vendor evaluation matrix
  • Migration roadmap
Get Started
Most Popular

Integration Programme

Design and build integrations across your tourism technology stack.

£6,500per month
  • Architecture design & planning
  • Up to 3 system integrations
  • API development & middleware
  • Data pipeline configuration
  • Testing & quality assurance
  • Documentation & training
  • Monthly progress reviews
Get Started

Managed Technology

Ongoing technology management and evolution for complex tourism operations.

Customtailored pricing
  • Everything in Integration Programme
  • 24/7 monitoring & support
  • Continuous architecture evolution
  • Dedicated solutions architect
  • Vendor management
  • Quarterly technology reviews
  • Priority incident response
Get a Quote

All packages are customisable. Prices are exclusive of VAT for UK/EU clients. Other markets may be subject to local taxes. Contact us for a tailored proposal.

FAQ

Frequently Asked Questions

Common questions about our solution architecture services.

We've integrated with virtually every major tourism technology platform — Opera, Mews, SiteMinder, Cloudbeds, Salesforce, HubSpot, Google Analytics, and hundreds more.
Simple two-system integrations take 2-4 weeks. Full martech stack redesigns typically take 3-6 months depending on complexity and the number of systems involved.
Yes. We offer ongoing managed services including monitoring, maintenance, troubleshooting, and architecture evolution as your needs change.

Still have questions?

Contact our team
Specialised Services

Solution Architecture Specialisations

Explore our focused solution architecture services tailored for tourism and hospitality brands.

Ready to Transform Your Solution Architecture?

Let our tourism marketing specialists show you how our solution architecture solutions can drive measurable results for your brand.

Digital Tourism Group is a Coaley Peak® agency